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Teletherapy means therapy that is provided remotely through the use of technology. This can include therapy by telephone or by video. Video-based therapy can be conducted by mobile phone, tablet, laptop or desktop computer. Research indicates that online video-based therapy is as effective as in-person therapy.

The benefits of teletherapy over in-person therapy center around convenience, comfort and accessibility. Teletherapy affords access to those who might be unable to go to a therapist’s office, perhaps due to scheduling conflicts, childcare issues, limited mobility and limited access to transportation. It removes the need to drive to an office, find parking, and sit in a waiting room, which can be stressful to some. Some may find it easier to speak openly about personal issues when sitting in their own homes. Older children and adolescents may prefer being in their rooms. Teletherapy affords greater continuity of care for those who travel often or change residence. Of course, teletherapy reduces the risk of spreading infection during pandemics.

When teletherapy is provided, having adequate privacy is important, as is having adequate technology to ensure a stable phone/video connection. Your therapist will discuss this with you and help brainstorm options for ensuring that you are in an environment in which you are able to speak freely and safely, and that you have access to resources that will contribute to a clear and stable technology connection.

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