"Speak when you are angry and you will make the best speech you will ever regret".
One of the most difficult challenges most of us face in relationships is the ability to resolve conflicts. Often, when angry, we can communicate in a manner that is reactive and aggressive which tends to exacerbate the conflict rather than resolve it. The heat of our anger, or the righteous indignation we feel when we feel wronged, tends to leak out in our words and tone.
There are a few simple things to keep in mind when we are in the midst of a conflict with someone we care about that can shift the direction of our conflict towards resolution rather then towards deeper frustration: