Privacy Statement Applying the California Consumer Privacy Act
Under the California Consumer Privacy Act (‘CCPA’), a California resident (“you” or “your”) has certain rights regarding how companies like Session in Progress, Inc. (“we” or “our”) manage personal information about you. These rights include your ability to request access or deletion of your personal information held by that business. You also have the right to request a business stop selling your personal information.
Information We Collect
We may collect certain personal identifiers such as your name, address, email, phone number, vocational information or images in the case of mental health service providers, or transactional information. We may also collect technical information such as your IP address, cookies, web beacons, other tracking programs, Website usage information, and feedback communications.
Why We Collect Your Information
We may use personal identifiers to provide you with information or services you request, such as to facilitate scheduling an appointment, review applications for admission into our community of mental health service providers, or to send you information.
We may use personal identifiers and commercial information for general website administration, such as for analysis, testing, optimization, recordkeeping, quality control, and providing content. We may use personal identifiers, commercial information, and technical information to monitor use of our Website, as well as for security or marketing reasons.
How We Collect Your Information
We may collect personal identifiers or commercial information directly from you. For Therapists, we may collect personal identifiers or commercial information from professional or other information sources.
We may collect technical information from your use of our Website or correspondence with us.
How We Share and Sell Your Personal Information
We may share personal information as necessary for certain “business purposes,” as defined by the CCPA (Cal. Civ. Code 1798.140(d)). This may include sharing personal identifiers, commercial information, or technical information with providers of payment processing, customer relationship management, consulting, email, legal, auditing, vendors, or consultants.
We do not sell your personal information in exchange for any monetary consideration. However, we do share personal information for other benefits that could be considered a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). This includes sharing personal identifiers, commercial information, or technical information with advertisers, website analyzers, and a Therapist or Client when directed.
Your Right to Opt-out of Having Your Personal Information Shared or Sold
While we do not sell your personal information for money, we do share your personal information with others for purposes that could be considered a “sale” under California law. To avoid any doubt regarding our compliance with the CCPA, we do offer you the ability to control how we collect and share your personal information.
You can opt-out of allowing us to share your personal information with others by sending an email, indicating your request to opt-out of sharing your personal information, to privacy@sessioninprogress.com. Our privacy team will review and respond to your request.
If you opt-out of allowing us to share your personal information with others, we may still use aggregated and de-identified personal information so long as it does not readily identify you. You may not receive communications from us and may experience some changes when interacting with our Website. We may also retain your personal information to comply with legal obligations, complete business transactions, or resolve disputes.
Your Right to Request Disclosure
You have the right to request disclosure about what categories of personal information we share, “sell”, or otherwise disclose for a business purpose about you. You also have the right to request disclosure of the categories of third parties receiving your personal information from us. You have the right to request disclosure of specific information as well. Below is a full list of the information that you can include in your request.
• The categories of personal information that we have collected about you
• The categories of personal information we have shared, disclosed, or “sold” about you
• The categories of sources from which we have collected the personal information
• The specific personal information we have collected about you
• Our reasons for collecting or selling the personal information
• The categories of third parties receiving personal information from us, whether the information was shared, disclosed, or “sold”
You can exercise your right to request disclosure of your personal information by sending an email, indicating your request for disclosure of personal information, to privacy@sessioninprogress.com. Our privacy team will review and respond to your request. Please note that we will need to confirm your identity which may require additional information disclosures to make sure we do not disclose your information to another person who should not receive it.
Your Right to Request Deletion
You have the right to request us to delete any personal information about you that we have collected from you. There are limitations to this right. We may retain your personal information in our records for legal, administrative or compliance reasons. We may also retain your personal information to conclude any transactions that have not been completed or collect outstanding debts.
You can exercise your right to request deletion of your personal information by sending an email, indicating your request to delete your personal information, to privacy@sessioninprogress.com. Our privacy team will review and respond to your request. Please note that we will need to confirm your identity which may require additional information disclosures to make sure we do not respond to requests to delete your information from another person who should be able to authorize it.
Your Right to Not to be Treated Differently Due to Exercise of Your Rights
To the best of our capabilities, we will not treat you differently just because you have exercised any of the rights you hold. This means we will not deny you a particular service or intentionally provide you with a different level or quality of services because you exercised any of your rights. You may experience some changes in your use of our Website, which will have nothing to do with your exercise of your rights and would only be due to the absence of technical information used to optimize your interaction with our Website.
Contact Us
We are committed to resolve your complaints about your privacy and our collection or use of your personal information. If you are a resident of California and have any inquiries or complaints regarding our Privacy Statement, you should contact us at privacy@sessioninprogress.com
California and Delaware “Do Not Track” Disclosures
California and Delaware law require us to indicate whether we honor the “Do Not Track” settings in your browser concerning targeted advertising. We do not monitor or respond to Do Not Track requests from your browser at this time.
​
Last updated November 4, 2021